Privacy Policy

1. Who we are

Zorya Studio (Pty) Ltd ("Zorya Studio", "we", "us" or "our") is a private company registered in South Africa (Reg No: 2026/456886/07). We provide web development, brand identity, UI/UX design, content creation, social media management and motion and video production services. Our registered address is in Johannesburg, Gauteng, South Africa. You can contact us at hello@zorya.co.za.

2. Information we collect

We collect information you provide directly to us, including:

• ✦Name and email address submitted through our contact form
• ✦Project details, budget range and service requirements you share with us
• ✦Payment information processed securely through Paystack (we do not store card details)
• ✦Communications between you and Zorya Studio via email or other channels

We may also collect technical information automatically, including your IP address, browser type, pages visited and time spent on our website, through standard web analytics tools.

3. How we use your information

We use the information we collect to:

• ✦Respond to your enquiries and provide the services you request
• ✦Process payments and send invoices and receipts
• ✦Communicate with you about your project, including updates and deliverables
• ✦Improve our website and services based on usage patterns
• ✦Comply with legal obligations under South African law

4. How we share your information

We do not sell, rent or trade your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and delivering our services — including Paystack (payment processing), Resend (email delivery), and Vercel (website hosting) — all of whom are bound by confidentiality obligations. We may also disclose information where required by law or to protect our legal rights.

5. POPIA compliance

We process your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA). You have the right to access the personal information we hold about you, to request correction of inaccurate information and to object to the processing of your information. To exercise these rights, contact us at hello@zorya.co.za.

6. Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyse site traffic. You can control cookie settings through your browser. Disabling cookies may affect some functionality of our site.

7. Data retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting or reporting requirements. Project-related data is typically retained for five years after project completion.

8. Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, disclosure or destruction. All payment transactions are processed through Paystack's secure, PCI-compliant infrastructure. No method of transmission over the internet is 100% secure and we cannot guarantee absolute security.

9. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Your continued use of our website after any changes constitutes acceptance of the updated policy.

10. Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact our Information Officer at hello@zorya.co.za or write to us at Zorya Studio (Pty) Ltd, Johannesburg, South Africa.